Política de frete
At Luca Chocolaterie, we take pride in the quality of our products. In order to assure that your chocolates reach their destination safely, we have created the following shipping policy.
Order Processing
All shipping orders will be processed within 24 hours of placement. After placing your order, you will receive an email confirming that your order was placed. Once your order is processed, you will receive a second email with tracking information once a shipping label has been created.
If you have any questions regarding an existing order, please reach us at our Facebook or Instagram Page
Available Shipping Options
The following flat rate options are now available: Please note that ground availability may change due to changes in weather.
Ground: (available mid October - early May) $15 Flat Rate
2nd Day Air: (available early October - early June) $25 Flat Rate
Overnight: (available year round) $45 Flat Rate
Shipping During Warm Months
Shipping out from our Atlanta location is extremely challenging starting from the end of March to early October. To help the fight against melting, please allow an additional 24 hours to properly chill your package before it leaves our facility during the warm shipping months. If your chocolates still arrive melted, please send a photo to info@lucachocolaterie.com
Holiday Shipping
Luca Chocolaterie does not ship out the following days:
- The day before Thanksgiving
- Thanksgiving Day
- Christmas Eve
- Christmas Day
- New Years Eve
- New Years Day